PROFESSIONAL SOLUTIONS
WHENEVER, WHEREVER

Call Center Headset

ADMIN SUPPORT

 Our Admin Assistants are equipped with exactly the skills that your business needs. Now you can grow your support team whenever you need it. We provide the right administrative support to your company. Our admin service is always there to meet your needs and maintain a great customer relationship. These are the tasks which we perform on a routine basis such as organizing emails, business correspondence, Email and calendar management, follow-up client calls, Research, and processing, personal assistance to the client, organize the meeting with clients and we also do effective communication via phone.

  • In every Business, they must need assistant or support. So admin support is the basic form where the company starts building. Administrative workers are those who provide support to a company.

  • Our Admin Assistants are equipped with exactly the skills that your business needs.

  • Our company helps you to grow the support team whenever you need and any kind of help or support your company needs.

  • We also provide the right administrative support to your company.

  • Our admin services are always there to help or to meet your needs and requirements. And maintain great customer relationships as well as the trust of the company.  This support might include Routine tasks in which itself contains many tasks. 

  • Other than that manage the social media accounts. we conduct customer support by live chat, response within 24 hours, friendly and personable, by maintaining a positive relationship with the customers. other than that manage the social media accounts.

Routine Tasks 

  

  • In business assistance, the routine task that is followed is organizing emails which meant to receive, send or delete, create drafts for the clients that are an important part of the business.

  • Management of the calendar in this part it's going to schedule the meeting according to the available schedule or calendar of the client. Following up with your client after a great meeting is how you stay in control. You can make sure the deal stays on track, and that your prospect remains bought in. 

  • Researching and processing the new content for the business and doing the research of the already present activities to improve or modify them. 

  • We organize the meeting with clients to have a discussion about the business deals and all the formalities like presentation and other main aspects.

  • We also do effective communication through the phone as well as mail to build a relationship with the clients. 

 

Maintenance 

 

  • In business life, maintenance is the amount of money we spent on keeping things in good conditions and working order.

  • In our business, the purpose is to like contact lists and stock lists. To do the staff expense request in this expense reimbursement form for the employees and maintain the computer records in which all the details are recorded like the computer which are on working and which are not working with sensitive information with remembering internal and external aspects.

  • We check and maintain the record of the functions that are formed on the website and we maintain the social media.

  • Expenses and billing of the bicycles and we used to maintain the records of the e-filling.  

 
Hotline Consultant

Customer service and customer maintenance are critical to managing ongoing customer relationships, which is the key to improved loyalty, retention, and recurring revenue. Customer support talks about customer relationship management. It's important to satisfy every customer by giving 100% of their needs. The term always takes a part in helping customers. Use various mediums like phones, chats, emails to contact them and fulfill their needs, and answer customer's queries. 

1. Live chat
Live chat sanctions customers to communicate with customer service representatives in genuine time. Rather than having to verbalize with a representative on the phone, visitors on a website can have a live interaction with the agents.

2. Response within 24 hours
Responding to a consumer promptly and professionally is very important for many reasons. Companies rely on their customers to alimony a merchant running smoothly and profitably. To alimony customers satisfied, they expect their concerns to be handled professionally, powerfully, and swiftly.

3. Friendly and personable 
Friendly and personable service makes the customers feel happy and that makes good relationships also. There is no need to talk for a long time and give a lengthy solution if justice happened instant. It all depends on how you treat them.

4. Keep a positive relationship 
To maintain a good relationship with customers, paying attention to them, and responding to their needs is important. Thank them and ask if they are satisfied with our service. 

 

CUSTOMER SUPPORT

iphone

SOCIAL MEDIA MANAGEMENT

 

 

  • Quality of content is prior to the quantity of content, good quality can reach easily the audience. Making creative content depends on the creative approach to the theme.

  • For designing posts, Every post in the social media account should have a good and eye-catching design and elements. It's a key function of social media management.

  • Following the same theme in a designing method can help to give and maintain a professional touch to the page. It's also important to improve brand awareness, services, and product quality through the design. 

  • For managing the accounts Here we can save our time by social media management. We can post the same post on multiple accounts simultaneously. Can create multiple accounts in various media like Facebook, Instagram, Twitter, and so on.

  • According to social media, the response to a content or post happened at the same time. No need to wait a long time. Fast and effective interaction is possible here. We can analyze people's reactions to our content and interact with our customers at that time. Getting feedback makes us improve more and update the theme according to customers' likes and dislikes.

 
Organized Desk

WEBSITE DESIGN

Website is the key to unlock your career in today's digital world your website is the first interaction consumers have with your business. The users first impression will be on web design the way you design your website the way you make it look attractive can have an immense impact on your company's bottom line. We provide our web design services to your company and its unique needs. That’s why you can customize every feature of our services to your company, products or services, and goals. The result is a website that your company — and your visitors — loves.

WEBSITE PAGES


With our web design services, you can rely on our designers to create every page of your website. Whether you’re an eCommerce store, brick-and-mortar business, or service provider, fashion, beauty, travel blogger for any kind of personal growth our designers can create the web pages that your company needs to reach, inform, and convert your target audience. 
Our web design cost calculator features five tiers for the number of web pages:
1 to 10
10 to 50
50 to 150
150 +

 

CUSTOMIZED STYLE

Your website must capture your brand, which is why our web design services include unlimited style options. For example, if your company requires a sophisticated design that emphasizes the quality and price range of your products, our team can achieve that for you. we help you to design your complete website attractively for your visitors 
Additional examples of website styles include:

  • Simple and attractive

  • Moderate styling

  • High-end

  • World-class

 
Image by Siora Photography

EMAIL MANAGEMENT

Email marketing is a very effective digital marketing strategy for sending emails to prospects and customers. Active marketing emails turn prospects into customers and turn one-time buyers into loyal followers.

 

  • In today's world, email management is very essential either for communication or building a relationship among companies. In our company, AtoZ Virtual, we also manage the accounts of the other companies. It is a very effective digital marketing strategy for sending emails to the clients as well as the company to whom we want to collaborate or to those who are interested in our company so that there is formal communication between the companies.

  • Active marketing emails turn prospects into customers and turn time buyers into loyal followers of the company. And to build the trust of the company. It involves the systematic control of the quality and quantity of electronic messages that are sent from within and received by an organization. In this, we are handling the high number of email inbound electronic mails received by the companies either for collaboration or for other purposes.

  • It is especially useful for individuals and companies that get a large volume of emails on a daily basis and may find it difficult to handle and store them efficiently.

 
Colorful Notebooks

DOCUMENTATION 

The documentation process in organizations is very vital as it builds a structure within your business and among your clients. Organisations need to maintain good and detailed documents which are easier to deal with, it is quite basic and simple in the initial days but eventually when the files and documents get larger in number you definitely then need a system to manage them for your business. A Virtual Assistant helps you organize your documents in a systematic way be it a hard copy or a soft copy.
Types of document management systems :-
1. Content Management- This document systems mainly deals with web content and focuses on updating, organizing, creating/ delivering the content. 
2. Workflow Management- Workflow is basically a sequence of tasks arranged together. A Workflow management system will provide coordination, organization and monitoring of the tasks defined.
3. Record Management- This management system deals with the entire information of an organization. It is mostly used in advanced industries like healthcare sectors and etc.
4. Document Imaging- This method is converting the paper files of any format or size to digital images and helps in reducing the storage. The document imaging system manages and organizes these digital images.
5. Enterprise Content Management-  This system is a next level  of content management, as it deals with content as well as data.

 
Image by Firmbee.com

DATA ENTRY

For the Data Entry task, we enter the data and maintain the record of that data in the database that means database management. And creates spreadsheets to maintain the record of all the data which contains many fields.

The Data entry task is the inputting of data or information into a computer using input devices, such as a keyboard, scanner, disk, and voice. Outsourcing data entry services to India can help you achieve substantial cost savings.

  • Error-proof data entry at affordable cost

  • Complete customization and transparency

Our business is performing the part of data entry in which data is entered and maintains the record of the other companies or our client in the database in other words we also say database management. Manage the processes, organize your information, create and customize the right tool. Part spreadsheet, part database, and entirely flexible. And we create spreadsheets to maintain and record the data of the company so that in the future if we want to check so we can find the data it is flexibly stored. 

 
Growth

DATA RESEARCH

Data will be research data which is based on the observational, experimental, simulation as well as derived so that it would be easy to understand. The regular reception of compensation for repeated service. For example, paying rent is a form of bill payment because it is done each month.

 

  • Data analysis is a process of inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information, informing conclusions, and supporting decision-making.

  • Data will be research data which is based on the observational, experimental, simulation as well as derived so that it would be easy to understand. The regular reception of compensation for repeated service. For example, paying rent is a form of bill payment because it is done each month.

  • Data analysis has multiple facets and approaches, encompassing diverse techniques under a variety of names, and is used in different business, science, and social science domains. In today's business world, data analysis plays a role in making decisions more scientific and helping businesses operate more effectively.

 
Tropical Island

TRAVEL MANAGEMENT

Travel assistance is a term in use throughout much of the word which refers to a service that provides help, primarily in medical emergencies during travel. Travel assistance is different from medical, travel, or trip cancellation insurance.

  • Make your travel arrangements well in advance

  • Select your accommodation based on both price and convenience

  • Travel itinerary

Travel Assistance is the thing which is used throughout the world which also refers to the service which is provided by the companies or the organizations which help primarily in the medical and health emergencies during the travel. It is the different forms of medical, travel, or trip cancellations insurance.

They plan the arrangements well in the advance and select the accommodation which is based on both prices as well as the convenience of the company or the individual. It is the schedule of the events which are related to planned travel generally including destinations to be visited at specified times and means of transportation to move between those destinations.

The assistance representative talks with the member and/or any medical providers that may be involved and make recommendations based on the details. Medical personnel at the assistance company make health care decisions in conjunction with the local treating physicians. 

SERVICES WE PROVIDE

1. We help you in booking your tickets be it bus, train, flight as per your preference.         
2. Once you reach the destination we help you with the cab or any other vehicle arrangements. 
3. We help you with hotel, resort bookings. 
4. For those who are planning for an international trip, we provide   information on customs regulations, required documents (passports, visa)
5. In case if you have to change your plan or postpone, prepone will help you to do that according to your comfort preference dates.

 
Image by Elena Mozhvilo

CALENDAR MANAGEMENT

Whether you hold a virtual meeting or attending a virtual or live meeting, we ensure you are properly scheduling meetings and making your life easier. Often managed by an assistant, calendar management is a process of planning out the series of work, for an executive or self. Whether it's phone calls, scheduling a meeting, or any other important tasks.

Calendar management is important for the company because while attending a virtual or hold or live meeting we must ensure that we properly schedule meetings and make our life easy and comfortable and must follow the schedule very disciplined.

Often that we need to manage the planning out of the series so that the other meetings or other things will not crash with each other. For the executive and self.

Some of the major or important points are as follows:

  • Establish a routine. We need to establish the routine of the work as well as the meeting. Some of the meetings are done on a daily basis so we need to consider this thing first. After that review our calendar in which the timings are empty in which we conduct the meetings.

  • Scheduling skills require you to learn to delegate. We need to set the reminder of the meetings so that we cannot skip this from the mind and take action. Don’t schedule back-to-back appointments. Decline meetings that are a waste of time.

 
Image by Obi Onyeador

CORRESPONDENCE

Successful business leaders are master communicators, whether in oral or written form. The digital age has transformed how businesses communicate with consumers, vendors, and partners.

  • Written business communication should be professional, clear, and concise. Don't fall victim to poorly written communication, before you realize just how important written communication is for your business.

  • Establishes Loyal Relationships

  • Communication is about building relationships by conveying messages. Clear messages help build trust and integrity between the writer and the reader

  • Email is one of the fastest ways to send information to another person, which is why this kind of written communication is the most popular.

 
Image by Cytonn Photography

HR SUPPORT

HR assistance is the solution to help and manage the task and compliance and employee relation issues effectively and efficiently. It is nothing but a person who deals with the day to day responsibilities and is laborious between the organization, employees, and benefits vendors.  The human resource assistant may serve as a liaison between the organization and insurance or retirement benefit vendors.

  • The HR Assistant is responsible for performing HR file audits to ensure that all required documents are collected and are maintained in employee files. File audits should be done at least annually.

  • This position often acts as an advocate for employees and conveys employee issues and concerns to management for resolution. A human resource assistant may help plan and oversee employee recognition events. This person also provides clerical support duties for the HR manager.

 
Image by Volodymyr Hryshchenko

OUTSOURCE EVERYTHING YOU DON'T ENJOY

Most entrepreneurs start their companies based on the primary skills they LOVE doing it. Bill Gates started Microsoft because he had a passion for IT.

In the same way, you’ll most likely work or start an industry you feel comfortable with or have some substantial knowledge about. Nonetheless, in the long run, you will learn that an entrepreneur has no choice but to wear many hats.

He/She has to dive into sales, marketing, and nearly every other department of the business. You might not be good at sales and marketing as you start your company since you never went to a formal sales and marketing lecture.

Most entrepreneurs face such issues but the only problem is, some of them might force themselves into trying out things that are not interested In such circumstances, it’s intelligent to outsource projects which you don't enjoy doing it. 

For instance, in case you do not like to design a website, do not waste your precious time trying to get it done. Even better, tell us and get this done quickly.

 

WHY US ???

We work together

Teamwork is essential when running a business. When you partner with me, you will be getting a collaborative virtual partner who will ensure that nothing falls through the cracks. 

24/7 Available

We take pride in being available and responsive to all of my clients. All inquiries are guaranteed to be returned within 24 hours. In reality, we usually respond immediately. 

You save money

Our wide range of experience and expertise make us your most versatile “employee.” You don’t have to worry about paid training or fringe benefits. 

One of our greatest joys is when we get to play a role in the success of our clients. We become INVESTED in our clients and want them to succeed. 

We love what we do

WE WORK WITH CLIENTS ALL OVER THE WORLD

WHAT PEOPLE SAY

AiswaryaSenior Manager, Edelgive

RELIABLE

My association with Shreedharan has been for coordination for client engagement and he has always been prompt, proactive, and ensuring responses sent on the client's behalf are of impeccable punctuality and precision. He is a pleasure to do business with and displays great professionalism at every juncture.

Dr. Radha Shankar, MD 

FANTASTIC

I had approached them for social media management and they provided fantastic service. I had a general idea of what I wanted and they took that idea and created posters much better than I had envisioned. They provided updates, asked for feedback, and delivered in a very timely manner. I look forward to working with them on future projects.    

Galina Paray

AMAZING

Shreedharan is amazing; much better than my full-time house assistants ever. He is honest, completes the task on time, is tracked and always available. Thank you very much. I have recommended you to other people and I will continue to do so. The service is amazing.